Quit crying over bricked iPhones
What’s the fun in having gadgets if we can’t tinker with them, right? Wrong, says Apple. iPhone owners who ventured down the paths of modding, hacking, or unlocking are receiving a frostily cold shoulder from Apple, who has said if your iPhone is bricked because you couldn’t resist a little harmless modification, you should buy another one.
Since the release of the iPhone a few months ago, hackers and modders have been developing ways for users to upload custom ringtones, install unique applications, and even unlock iPhones for use on other GSM networks besides AT&T’s. However, Apple released a software update last week that intended to remedy a few small problems as well as add substantialy functionality.
Prior to distributing the release, Apple took special care to notify the user community that any modded or tinkered with iPhones could be left, “permanently inoperable when a future Apple-supplied iPhone software update is installed,” according to The New York Times.
Apparently there aren’t quite as many intelligent and savvy Apple product users as some might have thought, because the warning went unheeded for most; not surprisingly, those iPhones were “bricked,” or made into very shiny and pretty paperweights.
What was the true intent of Apple’s update? There are quite a few who believe Apple was ill-intentioned and mainly wanted to discourage users from modifying the software on the iPhones. Eric Sadun, writer for The Unofficial Apple Weblog, said the update made iPhones, “almost impervious to any third-party hacks.”
Though most Apple fans are accustomed to quality customer service and general helpfulness from Apple, many have been left upset over Apple’s seeming indifference to the bricked iPhone epidemic. Many users have called Apple in hopes of remedying their situation, only to be told they shouldn’t have tinkered with the iPhone, and they should buy another.
Is Apple wrong for refusing to allow users to modify their iPhones? Is that even the case at all? Any software update, regardless of the manufacturer, is designed to overwrite previous protocols and specific codes; if those codes are in any way modified or edited, is it unreasonable to expect updates to not execute properly? How could Apple be expected to maintain its reputation for quality software and security if they were willing to work with those who care nothing about solid performance and security?
Taking that notion further, how can Apple be expected to ever update any of its technology if it allowed users to completely rewrite base software for their own uses? The real heart of the matter could be that the iPhone isn’t just a tool for the general Apple fan base…it is subject to the opinions and critiques of those outside the normal Apple technology realm.
Generally, most Mac or Apple product users are happy to take what Apple gives them. If you want to hack, modify, and generally screw up whatever technology you’re playing with, go buy a Dell or some other mass technology manufacturer’s toy. There are no reports of mass hysteria when Apple releases an update to OS X, and that is because Apple users understand what we have with Apple is far superior to what we get from anyone else; crying over not being able to tinker should be left to Linux fanboys and “I build my own rigs” geeks.
What is truly astounding about this recent uproar over bricked iPhones is the general attitude of, “Yes, we have it all, but we still want more, and how dare you not give it to us?!” Was it that long ago that consumers were just foaming at the mouth to get their hands on the iPhone, a piece of technology that completely revolutionized the mobile technology world?
And now those same people whine and complain that they aren’t getting enough; that it is unfair for Apple to get in the way of their playtime. Wake up call, folks: you are officially dealing with Apple now, a company that is heralded for delivering fantastic products and software. This is no longer that other technology company that needs to suck up to you so they can stay in business. You were given the absolute best, and if you don’t want it, don’t buy it.
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October 3rd, 2007
Thank you, Triston, for your spot-on analysis. I am deeply amused by the tantrums, rants, whining, anger, hysteria, conspiracy theorying and delusional thinking currently being displayed by this tiny (but very vocal) group of hackers and those who blindly or knowingly follow their advice. These folks made the choice to unlock their iPhones and/or install 3rd party software but then somehow expected Apple NOT to protect the iPhone’s software, security, and quality on subsequent updates. Plus, Apple very publicly warned them what might happen if they then tried to update their iPhones. But did they listen or believe Apple? Nope. So now we get to hear ad nauseum: “Mommy, mommy, look what the mean, bad, awful, horrible mans did to my new toy. He ‘broked it! Waaaaah!”
October 3rd, 2007
More RDF I am afraid. Just what is M$ accused of and hated for? Arrogance and Expense. Just what is Apple doing. Ignoring customer demands, trampling on third-party developers, and charging a fortune. Why is this acceptable behavior from Apple when M$ gets crucified for it?
October 3rd, 2007
Fuck you, microsoft owns
October 3rd, 2007
(…)a piece of technology that completely revolutionized the mobile technology world?(…)
hmmm… I guess you are talking about Apple world, right? Or, as usual, you think that United States of America is the world.
I like Apple very much and probably I will buy the iPhone when it is available here because it runs Apple software and not Microsoft. But I think that the iPhone is far from having “revolutionized the mobile technology world”.
As to the people who hacked the iPhone I agree with you and they should be aware of the risks they were taking. Although I think that opening it to third party developers is a good idea…
Regards
October 4th, 2007
“Linux fanboys and “I build my own rigs†geeks.”
In other words, people that have a clue about the technology they use, and who don’t feel the lack of a feature is a positive because Steve says so.
October 7th, 2007
More and more when I read things about Apple I am coming to the conclusion that were are living in the iPod era. Where the iPod defines similar products and service based on the iPod. The complains leveled against Apple about the iPhone fiasco is coming from both people who own the products, and those that do not. Consumers rail against other companies, but when it comes to iPod/iPhone we have to listen to “a company that is heralded for delivering fantastic products and software” nonsense.
January 15th, 2008
If you did brick your iphone you can try to sell it here
http://www.ibuybrickediphones.com