Verizon wireless website is not Safari friendly

April 5, 2008

Verizon wireless website is not Safari friendly If you’re like millions of other people out there, you have Verizon as your wireless service provider.  And like some of those millions of other people may choose to upgrade your phone every two years when you get the offer in your mail.  Well, this is where I encountered a few problems.

I am on a family plan and am not the primary account holder, fine, that’s no problem.  However, we went for the buy one phone get three free phones offer; in this case the phones were the LG Chocolate and the LG VX5400’s, respectively.

The LG Chocolate is my phone but that’s the problem.  That phone is currently not assigned to my number but the primary account holder’s number.  Even though I paid for the Chocolate.

Okay Verizon, you’ve got me.  The salesperson gave us a pamphlet that explains how to transfer numbers among phones but I’m not sure it will work on two phones that have already been activated with the current numbers.

Whatever.  Verizon’s website is not Safari friendly.  You see, in order to transfer numbers among phones you need to set up a Verizon Wireless website account and in order to do that you need to use a browser that isn’t Safari.

You’ll be able to enter your cell phone number on this page and click continue and enter your information on the next page but after that it will just return you to the first page, if using Safari.  What?

Yeah, that’s right.  It’s impossible to complete the registration process in Safari under Mac OSX.  The same site refused to load three times under IE7 on Vista and crashed twice but was eventually cajoled into working.  Firefox didn’t fair much better than Safari.

What would Verizon have me do?  Find access to some ancient, festering decrepit PC and access it using IE6, no thanks.

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3 Responses to “Verizon wireless website is not Safari friendly”

  1. Johnny Lucas:

    Dude,

    First I use the Verizon Wireless website with Safari and IE7 all the time and have never had a problem, so maybe there is another problem. Second, you can call the verizon wireless customer support number and they can transfer the numbers all around to whatever phone you want while you are on the line. You can transfer numbers, even on phones that were already activated.

  2. Balooka:

    Just tried it, no problems with my safari, verizonwireless.com.

  3. Dan N:

    My verizon g’zone just died. Got a replacement today. I had to use Virtual PC to upload my old wallpaper pictures. I was able to log in with Safari (version 3.1), but unable to do much else.

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