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September 1, 2008 |

iTunes bug persists in iTunes 7.7; CDs not mounting correctly

By Opal Tribble





itunes-logo.JPGMuch like the pesky fly that keeps buzzing around and no amount of swatting will make it go away so is the annoying bug that is still buzzing around in the iTunes. Although iTunes has received a few updates since it first made an appearance within an update the bug hasn’t been stamped out.

Software updates are meant to fix bugs not create new ones, right? However at times bugs do manage to wriggle its way into updates that are shipped, and this is exactly how this bug was introduced.

Although some have thought that cropped up in iTunes 7.7.1 it has been around much longer. I’m a frequent iTunes user and have experienced it before the iTunes 7.7.1 update.

The bug isn’t affecting all users but for those who have experienced it well… it’s a nuisance. The iTunes bug has a mind of it’s own so at times iTunes user won’t see it. The bug occasionally appears when an iTunes user inserts a CD’s that they want to import into the iTunes library. Users see the disc mounting in the Finder as expected the problem arises when you search for it in iTunes.

In another scenario, it will appear briefly however after you click Yes on the “Would you like to import the CD” button it vanishes. In order to recover the disc you have to click on the eject symbol (last button in the top right hand corner). Here’s where it gets interesting I noticed when I reinserted the disc to everything was working fine. However, if I reinserted another CD the problems returned.

It might be a minor annoyance for some; however, if you are planning to import a lot of CD’s to iTunes you’ll most likely become tired of playing the insert, eject, insert game. I know I did. Occasionally relaunching iTunes fixed this issue and other times it didn’t matter.

Currently there is about iTunes 7.7 doesn’t mount CD’s on the Apple support forum.

I’ve included a possible workaround for those how are having problems with this iTunes bug.

  • Insert the CD
  • Open up Disk Utililty
  • Select the CD and choose “Mount”
  • You can choose “mount” from the menu or from the selections located above the list of devices.

  • After the CD as been mounted, iTunes should now recognize and import it for you.

Hopefully with the next release of iTunes (many say it’s a major update for iTunes) this problem will be addressed.

Are you an iTunes user that has experienced this issue? Let us know in the comment section.

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    4 Responses to “iTunes bug persists in iTunes 7.7; CDs not mounting correctly”

    1. DrJ:

      Yep- and it’s driving me NUTS!

    2. Jungle:

      I’ve been suffering this problem and it’s a real PITA. Hope it’s sorted in iTunes 8 or I may go postal….

    3. DrW:

      still there - I didn’t suffer until I upgraded to 8

    4. dB:

      Yes, I’ve had the exact same problem - it drives me crazy!

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