Woes continue for users even after Apple TV 3.0.1 update
According to user reports, the patch released Saturday only addresses the “lost all media” issue but not any of the other — freezing, random restarts, overheating, sluggishness, vanishing networks, display issues — problems that have plagued Steve Jobs’ hobby since the release of Apple TV 3.0.
Quoting Apple support forum posters, Fortune reports that Apple TV 3.0.1 Update, which was rushed out and released on Saturday following hundreds of user complaints, only addresses one issue and has made matters worse for some.
“3.0.1 has actually made things worse for me,” says user laozi. “Now iTunes won’t see the AppleTV at all, and no combination of rebooting/resetting is helping. Totally stuck. Apple, please fix this.”
As this write up went to press two Apple forum threads — TV 3.0 — Many Problems and AppleTV lost all media — nearly 300 posts on the subject with many users complaining bitterly about the quality of Apple TV 3.0 and the mothership’s response.
“I don’t know about you,” wrote a user who calls himself baron von benjamin, “but this is the most problem-prone upgrade to any hardware I’ve ever seen.”
Can’t get there from here
Worse still, in a separate Apple support forum thread — Apple TV won’t restore to factory settings — at least one user is reporting that attempts to perform a “factory restore” results in a dead unit.
“Every time I press restore it says, ‘Restoring to factory condition failed. Your Apple TV could not be restored to original factory condition. Try again or go to www.apple.com/support for help,’” says poster Techno Kid.
With no way forward and no way back, Apple TV users are likely stuck with the ongoing disaster that is Apple TV 3.0.x until Apple can provide a fix.
Do you own an Apple TV? Have you lost data and/or experienced the problems listed here? Sound in the comments below…
Related Posts:
November 10th, 2009
Black screen after putting the AppleTV to “sleep”…..
November 11th, 2009
With the new update I cannot use the hack for making the TV in Color using Composite Cable
(OK. with 3.0.1 Update it does not work. I never get amber light after Pressing Play. It worked with the 3.0 Update but is does not with the 3.0.1 Update. I have tried almost 20 times.)
November 12th, 2009
I have rebooted my ATV more often in the last week than I did in the preceding 12 months. I cannot believe 3.0 went through any kind of internal user testing. Quite simple, it fails of its essential purpose. Abominable.
November 15th, 2009
Just downloaded a new movie last wed and now its gone as is all my other movies. I thought is was something on my end. Noticed that something is there but not being recognized as movies.
APPLE HELP!!!
November 17th, 2009
Black screen after sleep or merely shutting down the HDMI connection, restarts, disconnecting from network, have to plug and unplug the unit every time I want to use appletv. Appletv 3.0 and 3.01 have been a disaster. Any way to rollback t0 2.xx
November 17th, 2009
Did a factory restore and software update to 3.01 and still have to reset the appletv if I want to use it. AppleTV is not longer useable with the new firmware. When will able come up with a fix?
November 18th, 2009
It’s a great plate warmer and room heater at the moment, and I wonder if it melts, will Mr Jobbs will be replacing it for me ?