Following several complaints from new owners of the updated laptop, 9to5Mac is reporting that Apple is looking into the issue.
“In the United States, Apple Geniuses and Advisors should capture MacBook Air (13-inch, Mid 2013) and MacBook Air (11-inch, Mid 2013) computers with any Wi-Fi issues.”
This seems to be the norm for new Apple laptops, as similar bugs have popped up after initial releases.
The users experiencing the Wi-Fi problem say they don’t have a problem connecting to a Wi-Fi hotspot, but experience frequent time outs after a minute or two, requiring a full machine restart. Not good.
Apparently, Apple is offering some customers new MacBook Airs altogether in order to get ahead of the problem. It’s likely that a bad batch of Airs could be impacted by this issue.
Apple’s latest MacBook Air utilizes the newest of Wi-Fi technology — 802.11ac — which is designed of the fastest connectivity and bandwidth. Unfortunately, it’s not getting a good reputation. One media report says a separate Wi-Fi software problem is likely causing the MacBook Air to time out and experience slower-than-normal speeds with the new technology.
Apple’s new MacBook Air comes in 11-inch and 13-inch sizes. It’s claim to fame is it’s battery life, which is being advertised as up to 12 hours on the 13-inch model (9 hours on the 11-inch model). The new laptop also features the latest Intel processor and graphics. Best yet, the 11 GB version comes standard with 128 GB of flash storage — a big win for those who remember buying an entry-level model with only 64 GB of space.